FAQ

GENERAL ORDERS & SHIPPING:

• if you have shipping questions, please check here first:

https://benjie.us/policies/shipping-policy

• For all inquiries about orders, please email info@benjie.us

Please bare with us, it might take a day or two to respond.

• I live near, can I pick up my order?

Unfortunately, no. Shipping is done from a private space and we do not have dedicated retail space or a way to meet customers. The quickest way to receive your item is through USPS.

INTERNATIONAL SHIPPING:

• How are international packages sent?

Currently we use USPS to send out international packages. The tracking # given only works while in the US, then it is sent to local distribution. If there is a preferred method of shipping, please contact us directly before placing your order and we will try to accommodate within our means.  

• Can you mark my package as a gift?

We are required to complete a customs declaration with the retail value of the item(s) purchased, we cannot legally declare your order as a gift. 

MISC. QUESTIONS:

• I have a shop, do you sell wholesale? 

please email benjie@benjie.us for wholesale inquiries.

• Do you take interns? 

Shoot me an email, I can always use a helping hand!